Designing modern, practical and sustainable products that you and your little ones will love, from our family to yours.
Bear Suction Bowl and Lid Set
Regular price £16.99 Sale price £13.60 Save £3.39
We are very proud to announce our Brand New Bear Mealtime Collections have been shortlisted in the prestigious Made for Mums Awards 2022.
Introducing our brand NEW Bear Suction Bowl Sets, exclusive to Omnia Baby.
Starting solids is a massive milestone for baby and mum. Whether you’re starting with purees, going full force with the Baby-Led Weaning approach, or even combining the two, your little one will absolutely love playing fun games like ‘tug-of-bowl’ or ‘throw the plate and, just like magic, it returns on the table again’.
Been looking everywhere for a sturdy toddler-proof suction bowl that actually works?
Our bowls have been purposefully designed by taking feedback from a large number of parents who had been crying out for a well-designed, practical suction bowl with a secure fit lid. Our Omnia Bowls are the perfect piece of tableware for storing those yummy home cooked leftovers or for taking out and about to lunchtime play dates.
We ergonomically designed the bowl to prevent food dropping over the edges, thanks to its curved and wide sides making the fine-motor skill milestone of scooping a far easier process for little ones to develop. The bowl has also been designed to be larger in size, so it's not just suitable for early stages of weaning, but perfect for growing foodies to enjoy their meals in too. Perfect for everything from yummy pasta dishes to hearty soups! This really is a bowl that has been designed to last!
Introducing the best feeding spoons ever! At Omnia Baby, we have put in a lot of time and effort with our own little testers to find the best and most practical 'must-have spoon'.
Our first spoon, ideal for more traditional spoon-led feeding, has a longer handle and a narrow tip, which makes it excellent for those first small mouthful flavour experiences and for the extra reach.
Our second spoon, made slightly shorter and wider, is perfect for a little hand to grasp and excellent for baby-led feeding experiences. The perfect spoon for little ones to get involved and practice fine and gross-motor movements during mealtimes.
Finally, and for us Mums, the best part... our Omnia Baby spoons feature a revolutionary integrated non-slip tab. As a mother, I found one of my pet peeves during my little one's weaning experience was having the spoon continually covered in food. So, unlike any other feeding spoon on the market, our exclusive Omnia spoons offer a small tab that hooks on to the edge of the bowl or plate to prevent it from sliding into the food - Genius, we know!
As children grow they will also enjoy the experience of being able to rest their cutlery on the side of their bowl during mealtimes, again promoting enjoyment and independence when eating. Trust us, you and your little one will absolutely love this feeding set, it's un-bear-ably perfect!
--
How to get the best suction from your bowl:
To get the best suction out of your bowl, Clean the surface to prepare for bowl application (this is imperative, the bowl will not have effective suction if the surface is not clean and dry) .
Press Firmly in the centre of the bowl using either your finger or the tip of the spoon.
Apply bowl - after pressing down on the centre of the bowl including pushing sides, always check suction and ensure full suction engagement (no air trapped underneath).
To release simply lift the tab.
Our suction bowls adhere best to smooth, non-porous surfaces such as plastic, tile, glass, fibreglass or metal. High chairs or wooden surfaces that are textured, porous or have slight curves will make it difficult to achieve lasting suction power. Unfortunately The Stokke Tripp Trapp high chair tray is not great for suction based products, therefore we do not recommend.
So please remember to ensure a firm bond, surfaces should be totally free of scratches, dirt and soap before attaching the bowl.
Recommended Age 6 Months +
For all Silicone Feeding Products: Please clean before first use using warm soapy water. Your silicone product is safe to clean in warm/hot soapy water or the top shelf of the dishwasher. Try to wash the product immediately after use and refrain from using any strong solvents or harsh chemicals when cleaning. Do not store or leave in direct sunlight or near a source of heat as may cause discolouration.
Slight staining may occur if the product has come into contact with strong oil-based foods (eg, oil/tomato based sauces) and left unwashed for a period of time. To try to remove residue stains, scrub with dish soap and leave to soak in warm soapy water. For those super tough stains that won't lift we also suggest you try a little bit of bicarbonate soda or lemon juice to remove it also.
Unfortunately we can not guarantee our products will be stain-proof for all food this item comes into contact with and will not be able to provide refund or exchange on any stained products.
For Waterproof Sleeved Cape Material Bibs:
When washing your bib remember not to keep them wet after washing. Take your bib out of the wash right away and dry them either outside or on a hanger in a ventilated area. The longer your bib stays wet, dirty - or even moist - the more likely mould or mildew will grow.
If you find mould on your clothes you must refrain from using and you should remove it as soon as possible.
Some of our tips from removing Mould or Mildew:
IMPORTANT Caution
Never combine vinegar and bleach. This combination can create poisonous fumes.
White Distilled Vinegar – An excellent mould-killer, diluted vinegar can be worked directly into the stain – or you can pre-soak the clothing in a bucket of water mixed with one cup of vinegar. You can also add 1-2 cups of vinegar to your washing machine per cycle to kill any mildew odours and brighten your whites.
Baking Soda and Vinegar
Vinegar is anti-fungal and antimicrobial. Unsurprisingly, it is an efficient and natural remedy for most moulds. Baking soda helps absorb moisture and remove smells. As a result, both ingredients work as a team in removing mould from your clothes. First wash cycle: Add one cup of white vinegar to your wash. Do not add detergent. Second wash cycle: Add half a cup of baking soda. Leave to soak, scrub and repeat if necessary.
For your child's safety and health
Always use this product with adult supervision. Before each use, inspect the product. Throw away at the first sign of damage or weakness. Always check food temperature before feeding. Heating in a microwave oven may produce localised high temperatures. Take extra care when microwave heating. Always stir heated food to ensure even heat distribution and test the temperature before serving.
Our products comply with BS EN 14372:2004 safety requirements – the most rigorous European safety standard for infant’s cutlery and feeding utensils. Our products have been tested for physical safety and chemical migration.
All of our UK delivery Omnia Baby parcels are shipped using Tracked 48 Signed For service as standard, using our Royal Mail collection service. Once your parcel has been lovingly packaged by a member of our team and collected by Royal Mail you will receive an email and/or text message containing the full details of how you can track the delivery of your order with your Royal Mail Tracking Number. You can use this tracking number to track your parcel's location and expected delivery date and time.
If you have any questions or do not receive a confirmation and delivery email from us, please email us at info@omnia-baby.com.
Standard 48hr Shipping (Monday - Friday)
Free UK 48hr Shipping on orders over £40 (Monday - Friday)
* Working Days are Monday-Friday (excluding Bank Holidays).
Unfortunately we are currently experiencing delays and delivery issues due to Royal Mail delays and shipping restrictions from Covid-19. The following delivery times are based on the latest guidance from Royal Mail and our recent experience: (UK – four to 10 working days after dispatch).
We kindly request you allow 10 working days before contacting us about receiving your order. If you do not receive your order in 10 working days or if you have another issue with your order, please contact customer service by emailing us at info@omnia-baby.com.
All of our International delivery Omnia Baby parcels are shipped using International Business Parcel Tracked Country Priced MP7. Once your parcel has been lovingly packaged by a member of our team and collected by Royal Mail you will receive an email and/or text message containing the full details of how you can track the delivery of your order with your Royal Mail Tracking Number. You can use this tracking number to track your parcel's location and expected delivery date and time.
Store postage method European Standard (10-15 working days approx)
International Orders - **Due to current COVID19 related disruptions, the international logistics system is experiencing significant delays due to a lack of available flights and increased parcel volumes. Orders can take up to 25 days to arrive**
If you have any questions or do not receive a confirmation and delivery email from us, please email us at info@omnia-baby.com.
Shipping costs are calculated at the time of checkout and are based on the weight and location of delivery for your order. Delivery times are all estimates provided by our courier delivery partners, however these unfortunately cannot be guaranteed.
Royal Mail attempted delivery:
"If nobody was in when we attempted to deliver something to your address, we’ll leave a red 'something for you' card. The card explains why we couldn’t deliver and shows how you can collect your item or arrange a Redelivery.
You can collect your item from your local Customer Service Point (CSP). Your card will give details of where this is and the opening hours. It will also tell you how long to wait before trying to collect. Find the CSP for your postcode.
We’ll hold items for 18 days. If they’re not redelivered or collected in that time, we’ll return them to the sender.
If your item was sent using Royal Mail Tracked 24 or 48®, as well as leaving you a 'Something for you' card we may also send you an electronic SMS/email notification to let you know your item is ready to collect."
Omnia Baby reserves the right to charge for re-delivery if the item was not collected in time or if a re-delivery is not arranged by you on receipt of an 'attempted delivery' card from the courier.
We will deliver the products ordered to the address that has been provided for delivery when the order was placed. We ask that customers check that the delivery addresses that has been provided must be accurate, correctly inputted and include a full postcode, in accordance with postal service addressing regulations. If an order is delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, Omnia Baby is not liable and the customer will be subject to additional product purchase charges and delivery charges if applicable. We reserve the right to ask you to wait up to 28 working days before we re-dispatch the item.
Customs and Import Charges (International customers outside the UK).
Customs and duty fees are not included within the final cost of the order upon checkout. Once your order is dispatched and reaches the destination country, if there are any applicable customs, import duties, fees, taxes, and any other charges it is the responsibility of the customer to pay. We cannot determine the duty fees for a specific country, please contact your local customs office if you have any questions.
CHANGE OF MIND
All sales are final and unfortunately due to health and hygiene we are unable to accept change of mind refunds, returns or exchanges once your parcel has been dispatched.
Please choose carefully before checkout is complete.
FAULTS & RETURNS
Your order accepts our Terms and Conditions, if unsure please see our Terms and Conditions page before purchase.
Bear Suction Plate Set
Regular price £18.99 Sale price £15.20 Save £3.79
We are very proud to announce our Brand New Bear Mealtime Collections have been shortlisted in the prestigious Made for Mums Awards 2022.
Introducing our brand NEW Bear Suction Plate Sets, exclusive to Omnia Baby.
Starting solids is a massive milestone for baby and mum. Whether you’re starting with purees, going full force with the Baby-Led Weaning approach, or even combining the two, your little one will absolutely love playing fun games like ‘tug-of-bowl’ or ‘throw the plate and, just like magic, it returns on the table again’.
Been looking everywhere for a sturdy toddler-proof suction plate that actually works?
Our plates have been purposefully designed with perfect sized sections that will please even the fussiest of eaters and are, of course, excellent for baby-led weaning! Ergonomically designed by a mother of a very fussy toddler, being able to keep the dry away from the wet or the sweet away from the savoury is an essential to keep little one happy at the table, while exploring different textures and flavours with confidence.
Introducing the best feeding spoons ever! At Omnia Baby, we have put in a lot of time and effort with our own little testers to find the best and most practical 'must-have spoon'.
Our first spoon, ideal for more traditional spoon-led feeding, has a longer handle and a narrow tip, which makes it excellent for those first small mouthful flavour experiences and for the extra reach.
Our second spoon, made slightly shorter and wider, is perfect for a little hand to grasp and excellent for baby-led feeding experiences. The perfect spoon for little ones to get involved and practice fine and gross-motor movements during mealtimes.
Finally, and for us Mums, the best part... our Omnia Baby spoons feature a revolutionary integrated non-slip tab. As a mother, I found one of my pet peeves during my little one's weaning experience was having the spoon continually covered in food. So, unlike any other feeding spoon on the market, our exclusive Omnia spoons offer a small tab that hooks on to the edge of the bowl or plate to prevent it from sliding into the food - Genius, we know!
As children grow they will also enjoy the experience of being able to rest their cutlery on the side of their bowl during mealtimes, again promoting enjoyment and independence when eating. Trust us, you and your little one will absolutely love this feeding set, it's un-bear-ably perfect!
--
How to get the best suction from your plate:
To get the best suction out of your plate, Clean the surface to prepare for plate application (this is imperative, the bowl will not have effective suction if the surface is not clean and dry) .
Press Firmly in the centre sections of the plate using either your finger or the tip of the spoon.
Apply plate - after pressing down on the plate including centre and sectioned compartments, always check suction.
To release simply lift the tab.
Our suction plates adhere best to smooth, non-porous surfaces such as plastic, tile, glass, fibreglass or metal. High chairs or wooden surfaces that are textured, porous or have slight curves will make it difficult to achieve lasting suction power. Unfortunately The Stokke Tripp Trapp high chair tray is not great for suction based products, therefore we do not recommend.
So please remember to ensure a firm bond, surfaces should be totally free of scratches, dirt and soap before attaching the plate.
Recommended Age 6 Months +
For all Silicone Feeding Products: Please clean before first use using warm soapy water. Your silicone product is safe to clean in warm/hot soapy water or the top shelf of the dishwasher. Try to wash the product immediately after use and refrain from using any strong solvents or harsh chemicals when cleaning. Do not store or leave in direct sunlight or near a source of heat as may cause discolouration.
Slight staining may occur if the product has come into contact with strong oil-based foods (eg, oil/tomato based sauces) and left unwashed for a period of time. To try to remove residue stains, scrub with dish soap and leave to soak in warm soapy water. For those super tough stains that won't lift we also suggest you try a little bit of bicarbonate soda or lemon juice to remove it also.
Unfortunately we can not guarantee our products will be stain-proof for all food this item comes into contact with and will not be able to provide refund or exchange on any stained products.
For Waterproof Sleeved Cape Material Bibs:
When washing your bib remember not to keep them wet after washing. Take your bib out of the wash right away and dry them either outside or on a hanger in a ventilated area. The longer your bib stays wet, dirty - or even moist - the more likely mould or mildew will grow.
If you find mould on your clothes you must refrain from using and you should remove it as soon as possible.
Some of our tips from removing Mould or Mildew:
IMPORTANT Caution
Never combine vinegar and bleach. This combination can create poisonous fumes.
White Distilled Vinegar – An excellent mould-killer, diluted vinegar can be worked directly into the stain – or you can pre-soak the clothing in a bucket of water mixed with one cup of vinegar. You can also add 1-2 cups of vinegar to your washing machine per cycle to kill any mildew odours and brighten your whites.
Baking Soda and Vinegar
Vinegar is anti-fungal and antimicrobial. Unsurprisingly, it is an efficient and natural remedy for most moulds. Baking soda helps absorb moisture and remove smells. As a result, both ingredients work as a team in removing mould from your clothes. First wash cycle: Add one cup of white vinegar to your wash. Do not add detergent. Second wash cycle: Add half a cup of baking soda. Leave to soak, scrub and repeat if necessary.
For your child's safety and health
Always use this product with adult supervision. Before each use, inspect the product. Throw away at the first sign of damage or weakness. Always check food temperature before feeding. Heating in a microwave oven may produce localised high temperatures. Take extra care when microwave heating. Always stir heated food to ensure even heat distribution and test the temperature before serving.
Our products comply with BS EN 14372:2004 safety requirements – the most rigorous European safety standard for infant’s cutlery and feeding utensils. Our products have been tested for physical safety and chemical migration.
All of our UK delivery Omnia Baby parcels are shipped using Tracked 48 Signed For service as standard, using our Royal Mail collection service. Once your parcel has been lovingly packaged by a member of our team and collected by Royal Mail you will receive an email and/or text message containing the full details of how you can track the delivery of your order with your Royal Mail Tracking Number. You can use this tracking number to track your parcel's location and expected delivery date and time.
If you have any questions or do not receive a confirmation and delivery email from us, please email us at info@omnia-baby.com.
Standard 48hr Shipping (Monday - Friday)
Free UK 48hr Shipping on orders over £40 (Monday - Friday)
* Working Days are Monday-Friday (excluding Bank Holidays).
Unfortunately we are currently experiencing delays and delivery issues due to Royal Mail delays and shipping restrictions from Covid-19. The following delivery times are based on the latest guidance from Royal Mail and our recent experience: (UK – four to 10 working days after dispatch).
We kindly request you allow 10 working days before contacting us about receiving your order. If you do not receive your order in 10 working days or if you have another issue with your order, please contact customer service by emailing us at info@omnia-baby.com.
All of our International delivery Omnia Baby parcels are shipped using International Business Parcel Tracked Country Priced MP7. Once your parcel has been lovingly packaged by a member of our team and collected by Royal Mail you will receive an email and/or text message containing the full details of how you can track the delivery of your order with your Royal Mail Tracking Number. You can use this tracking number to track your parcel's location and expected delivery date and time.
Store postage method European Standard (10-15 working days approx)
International Orders - **Due to current COVID19 related disruptions, the international logistics system is experiencing significant delays due to a lack of available flights and increased parcel volumes. Orders can take up to 25 days to arrive**
If you have any questions or do not receive a confirmation and delivery email from us, please email us at info@omnia-baby.com.
Shipping costs are calculated at the time of checkout and are based on the weight and location of delivery for your order. Delivery times are all estimates provided by our courier delivery partners, however these unfortunately cannot be guaranteed.
Royal Mail attempted delivery:
"If nobody was in when we attempted to deliver something to your address, we’ll leave a red 'something for you' card. The card explains why we couldn’t deliver and shows how you can collect your item or arrange a Redelivery.
You can collect your item from your local Customer Service Point (CSP). Your card will give details of where this is and the opening hours. It will also tell you how long to wait before trying to collect. Find the CSP for your postcode.
We’ll hold items for 18 days. If they’re not redelivered or collected in that time, we’ll return them to the sender.
If your item was sent using Royal Mail Tracked 24 or 48®, as well as leaving you a 'Something for you' card we may also send you an electronic SMS/email notification to let you know your item is ready to collect."
Omnia Baby reserves the right to charge for re-delivery if the item was not collected in time or if a re-delivery is not arranged by you on receipt of an 'attempted delivery' card from the courier.
We will deliver the products ordered to the address that has been provided for delivery when the order was placed. We ask that customers check that the delivery addresses that has been provided must be accurate, correctly inputted and include a full postcode, in accordance with postal service addressing regulations. If an order is delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, Omnia Baby is not liable and the customer will be subject to additional product purchase charges and delivery charges if applicable. We reserve the right to ask you to wait up to 28 working days before we re-dispatch the item.
Customs and Import Charges (International customers outside the UK).
Customs and duty fees are not included within the final cost of the order upon checkout. Once your order is dispatched and reaches the destination country, if there are any applicable customs, import duties, fees, taxes, and any other charges it is the responsibility of the customer to pay. We cannot determine the duty fees for a specific country, please contact your local customs office if you have any questions.
CHANGE OF MIND
All sales are final and unfortunately due to health and hygiene we are unable to accept change of mind refunds, returns or exchanges once your parcel has been dispatched.
Please choose carefully before checkout is complete.
FAULTS & RETURNS
Your order accepts our Terms and Conditions, if unsure please see our Terms and Conditions page before purchase.
Suction Bowl & Spoon Set
Regular price £13.99Our Suction Bowl & Spoon Set has WON GOLD in the 2021 Made for Mums Awards.
In the words of tester Rebecca, mum of a 9-month-old and 3-year-old: “Not only is this great for babies, it’s been a massive help for my toddler who struggles with scooping in a bowl. Usually it spills over the side so the unique raised lip has been extremely beneficial. I love how amazing the quality of the product – highly recommended.”
Starting solids is a massive milestone for baby and mum. Whether you’re starting out for the first time or well into the food journey your little baby is going to love playing fun games like ‘tug-of-bowl’ or ‘throw the bowl and it just like magic it returns on the table again’. Been looking everywhere for a suction bowl that actually works? Our Omnia Suction Bowl & Spoon Sets.
These super cute silicone suction bowls come with a matching full silicone spoon in beautifully stylish colours you're sure to love.
How to get the best suction from your bowl:
To get the best suction out of your bowl, Clean the surface to prepare for bowl application (this is imperative, the bowl will not have effective suction if the surface is not clean and dry) .
Press Firmly in the centre of the bowl using either your finger or the tip of the spoon.
Apply bowl - after pressing down on the bowl including centre and sides, always check suction.
To release simply lift the tab.
Our suction bowls adhere best to smooth, non-porous surfaces such as plastic, tile, glass, fibreglass or metal. High chairs or wooden surfaces that are textured, porous or have slight curves will make it difficult to achieve lasting suction power. Unfortunately The Stokke Tripp Trapp high chair tray is not great for suction based products, therefore we do not recommend.
So please remember to ensure a firm bond, surfaces should be totally free of scratches, dirt and soap film before attaching the bowl.
Recommended Age 4 Months +
For all Silicone Feeding Products: Please clean before first use using warm soapy water. Your silicone product is safe to clean in warm/hot soapy water or the top shelf of the dishwasher. Try to wash the product immediately after use and refrain from using any strong solvents or harsh chemicals when cleaning. Do not store or leave in direct sunlight or near a source of heat as may cause discolouration.
Slight staining may occur if the product has come into contact with strong oil-based foods (eg, oil/tomato based sauces) and left unwashed for a period of time. To try to remove residue stains, scrub with dish soap and leave to soak in warm soapy water. For those super tough stains that won't lift we also suggest you try a little bit of bicarbonate soda or lemon juice to remove it also.
Unfortunately we can not guarantee our products will be stain-proof for all food this item comes into contact with and will not be able to provide refund or exchange on any stained products.
For Waterproof Sleeved Cape Material Bibs:
When washing your bib remember not to keep them wet after washing. Take your bib out of the wash right away and dry them either outside or on a hanger in a ventilated area. The longer your bib stays wet, dirty - or even moist - the more likely mould or mildew will grow.
If you find mould on your clothes you must refrain from using and you should remove it as soon as possible.
Some of our tips from removing Mould or Mildew:
IMPORTANT Caution
Never combine vinegar and bleach. This combination can create poisonous fumes.
White Distilled Vinegar – An excellent mould-killer, diluted vinegar can be worked directly into the stain – or you can pre-soak the clothing in a bucket of water mixed with one cup of vinegar. You can also add 1-2 cups of vinegar to your washing machine per cycle to kill any mildew odours and brighten your whites.
Baking Soda and Vinegar
Vinegar is anti-fungal and antimicrobial. Unsurprisingly, it is an efficient and natural remedy for most moulds. Baking soda helps absorb moisture and remove smells. As a result, both ingredients work as a team in removing mould from your clothes. First wash cycle: Add one cup of white vinegar to your wash. Do not add detergent. Second wash cycle: Add half a cup of baking soda. Leave to soak, scrub and repeat if necessary.
For your child's safety and health
Always use this product with adult supervision. Before each use, inspect the product. Throw away at the first sign of damage or weakness. Always check food temperature before feeding. Heating in a microwave oven may produce localised high temperatures. Take extra care when microwave heating. Always stir heated food to ensure even heat distribution and test the temperature before serving.
Our products comply with BS EN 14372:2004 safety requirements – the most rigorous European safety standard for infant’s cutlery and feeding utensils. Our products have been tested for physical safety and chemical migration.
All of our UK delivery Omnia Baby parcels are shipped using Tracked 48 Signed For service as standard, using our Royal Mail collection service. Once your parcel has been lovingly packaged by a member of our team and collected by Royal Mail you will receive an email and/or text message containing the full details of how you can track the delivery of your order with your Royal Mail Tracking Number. You can use this tracking number to track your parcel's location and expected delivery date and time.
If you have any questions or do not receive a confirmation and delivery email from us, please email us at info@omnia-baby.com.
Standard 48hr Shipping (Monday - Friday)
Free UK 48hr Shipping on orders over £40 (Monday - Friday)
* Working Days are Monday-Friday (excluding Bank Holidays).
Unfortunately we are currently experiencing delays and delivery issues due to Royal Mail delays and shipping restrictions from Covid-19. The following delivery times are based on the latest guidance from Royal Mail and our recent experience: (UK – four to 10 working days after dispatch).
We kindly request you allow 10 working days before contacting us about receiving your order. If you do not receive your order in 10 working days or if you have another issue with your order, please contact customer service by emailing us at info@omnia-baby.com.
All of our International delivery Omnia Baby parcels are shipped using International Business Parcel Tracked Country Priced MP7. Once your parcel has been lovingly packaged by a member of our team and collected by Royal Mail you will receive an email and/or text message containing the full details of how you can track the delivery of your order with your Royal Mail Tracking Number. You can use this tracking number to track your parcel's location and expected delivery date and time.
Store postage method European Standard (10-15 working days approx)
International Orders - **Due to current COVID19 related disruptions, the international logistics system is experiencing significant delays due to a lack of available flights and increased parcel volumes. Orders can take up to 25 days to arrive**
If you have any questions or do not receive a confirmation and delivery email from us, please email us at info@omnia-baby.com.
Shipping costs are calculated at the time of checkout and are based on the weight and location of delivery for your order. Delivery times are all estimates provided by our courier delivery partners, however these unfortunately cannot be guaranteed.
Royal Mail attempted delivery:
"If nobody was in when we attempted to deliver something to your address, we’ll leave a red 'something for you' card. The card explains why we couldn’t deliver and shows how you can collect your item or arrange a Redelivery.
You can collect your item from your local Customer Service Point (CSP). Your card will give details of where this is and the opening hours. It will also tell you how long to wait before trying to collect. Find the CSP for your postcode.
We’ll hold items for 18 days. If they’re not redelivered or collected in that time, we’ll return them to the sender.
If your item was sent using Royal Mail Tracked 24 or 48®, as well as leaving you a 'Something for you' card we may also send you an electronic SMS/email notification to let you know your item is ready to collect."
Omnia Baby reserves the right to charge for re-delivery if the item was not collected in time or if a re-delivery is not arranged by you on receipt of an 'attempted delivery' card from the courier.
We will deliver the products ordered to the address that has been provided for delivery when the order was placed. We ask that customers check that the delivery addresses that has been provided must be accurate, correctly inputted and include a full postcode, in accordance with postal service addressing regulations. If an order is delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, Omnia Baby is not liable and the customer will be subject to additional product purchase charges and delivery charges if applicable. We reserve the right to ask you to wait up to 28 working days before we re-dispatch the item.
Customs and Import Charges (International customers outside the UK).
Customs and duty fees are not included within the final cost of the order upon checkout. Once your order is dispatched and reaches the destination country, if there are any applicable customs, import duties, fees, taxes, and any other charges it is the responsibility of the customer to pay. We cannot determine the duty fees for a specific country, please contact your local customs office if you have any questions.
CHANGE OF MIND
All sales are final and unfortunately due to health and hygiene we are unable to accept change of mind refunds, returns or exchanges once your parcel has been dispatched.
Please choose carefully before checkout is complete.
FAULTS & RETURNS
Your order accepts our Terms and Conditions, if unsure please see our Terms and Conditions page before purchase.
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